Urgent recall over doorbell that can catch fire

An urgent warning to Australian homeowners has been given by the Australian Competition and Consumer Commission about concerns that a common video doorbell sold nationally at several major retailers could catch fire.

The Ring LLC Video Doorbell (2nd Generation) was recalled on Wednesday by the consumer watchdog after reports that the battery might overheat, posing risks of fire and burning.

It can damage the lithium battery if the wrong screws are used to instal the doorbell mounting bracket, possibly causing a fire or serious injury.

The item was distributed nationwide at Bing Lee, Amazon Australia online, Bunnings, JB Hi-Fi, Harvey Norman, The Good Guys, Officeworks and Ebay Australia between June 3 and September 7 , 2020.

The alert comes after the Amazon-subsidiary, following reports of the product catching fire, recalled hundreds of thousands of doorbells in the US.

Ring has received 23 reports of doorbells catching fire and causing property damage, as well as eight reports of minor burns.

If customers have not properly mounted the doorbell or have moved or reinstalled their system after charging, they should follow the steps outlined in the Ring App or the updated user manual.

However, no action is taken if the doorbell has been mounted correctly.

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